This policy sets out how CLINX (product of Madhu Infotech India Pvt Ltd) uses and protects any information that you give while you use this web/mobile app.

CLINX is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this web/mobile app, then you can be assured that it will only be used in accordance with this privacy statement.

CLINX may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st of January 2017.

What information does our web/mobile app collect?
  • The application obtains some of the information you provide when you download and register the application.
  • User provided information
  • Name, Company & Job title.
  • Contact information including mobile number & email address
  • Demographic information such as postal code, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Automatically collected information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

The mobile application would request access for certain features/functions/modules of your phone, as it is needed for certain functions of the app to perform & complete the operation. Some of the permissions are Identity (accounts on the device), Contacts (read your contacts and Contact upload is an optional feature through which you can share payment link of your website with your contacts in your device's address book), SMS (receive & read your SMS), Photos/Media/Files (read the contents of your internal & extended storage), Storage (read, modify & delete the contents on storage), Camera (take pictures & videos) and others (receive data from internet, full network access, prevent device from sleeping, install shortcuts & send push notifications)

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, relevant enquiries, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • Notify you about products, enquiry, order status, shipment info, invoice generated in our clinx.in web/mobile app through SMS, Push Notification and/or EMail
  • Optionally notify you of new products and special offers through SMS, Push Notification and/or Email
Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymised data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement. We may disclose User Provided and Automatically Collected Information: As required by law, such as to comply with a subpoena, or similar legal process; When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement. If CLINX or OptiBiz or Madhu Infotech India Pvt Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies?

A cookie is a small file, which may ask permission to be placed on your computer's hard drive. Once the file is added, it helps us analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at clinx@madhuinfotech.com We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to clinx@madhuinfotech.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us:
If there are any questions regarding this privacy policy you may contact us using the information below:
Madhu Infotech India Private Limited
Address : “H.V.M House” No 106, Amarjyothi Layout, Domlur, Bangalore 560071.
Telephone Number: 98440 40756
E-Mail ID: clinx@madhuinfotech.com